Communication styles under extreme pressure

Masking 1 Controlling 2


Avoiding 1 Labeling 0

Withdrawing 2 Attacking 2

Silence Total 4 Violence Total 4



Now look at your Crucial Conversations™ Skills score. Each of the seven principles has three responses. So you can have scores in each that range from 0 to 3. The higher the score, the better. To analyze your score in this area, notice the areas in which you’ve scored highest — congratulations. Continue those behaviors. Then notice your lowest scores, particularly the 0 and 1 scores. Again, awareness is the first step to improvement.



Start With Heart 1

Learn To Look 1

Make It Safe 2

Master My Stories 2

STATE My Path 3

Explore Others Paths 3

Move To Action 1

I am studying about how to communicate better through a man who wrote Cruicial conversatios Joseph Grenny this is a self test to indentify areas that I need to improve on. His website is vita/ smarts.com this is not jut another one of those self help books with quick fixes it seems to have alot of valuable information. Alot of information and tools are given at no cost. This informaton is valuable in the home as well as the work place.